Technical Loadarm Ltd.
PO Box 633
Guelph, Ontario Canada N1H 6L3
Toll Free: 1.800.268.3496
Tel: 519.767.2333
Fax: 519.767.2341

email: staff@technicalloadarm.com

Technical Loadarm Inc.
2620 Griswold Road
Pt. Huron, Michigan
USA 48060
Toll Free: 1.800.268.3496
Tel: 810.987.8808
Fax: 810.987.8827

 


SURVEY

Company Name:
Contact Name:
Date of Inspection:
Email:

As part of our program to continually improve our service we ask that you help us by taking a few minutes to answer the following questions.
 
YES
NO
1. Did our technician(s)
(a) arrive when promised?
(b) have a professional appearance?
(c) act in a courteous / friendly manner?
(d) adhere to all "in plant" safety policies?
(e) leave the work area clean?
2. Did our technician(s) (where possible or practical)
(a) thoroughly review any problem areas?
(b) offer solutions or recommendations that were helpful?
3. Was our sales and customer service representative(s)
(a) helpful, courteous and polite?
(b) knowledgeable and / or informative
4. Did we deliver what our sales staff promised?
5. Would you recommend T.L.L to others in your industry?
6. What is your overall evaluation of the service we have provided to your company?
Unsatisfactory
Average
Above Average
Excellent
 
COMMENTS:

THANK YOU - for taking the time to help us evaluate our efforts.
We aim to provide the best quality service available.

 




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